Shipping Policy

Thank you for shopping at Antonioli.org! This shipping policy outlines the terms and conditions regarding the shipment of your orders.

  1. Shipping Options:

    We offer the following shipping options:

    • Standard Shipping: Delivery within 5-7 business days.

    • Express Shipping: Delivery within 2-3 business days.

    • International Shipping: Delivery times vary depending on the destination.

  2. Shipping Costs:

    Shipping costs are calculated based on the following factors:

    • Shipping Method: The shipping cost varies depending on the shipping method selected.

    • Weight and Dimensions: The weight and dimensions of the package affect the shipping cost.

    • Destination: Shipping costs vary depending on the destination.

    The shipping cost will be displayed at checkout before you complete your order.

  3. Order Processing Time:

    Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods.

  4. Shipping Destinations:

    We ship to most countries worldwide. However, some restrictions may apply. Please check the list of countries we ship to at checkout.

  5. Tracking Your Order:

    Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track your order on the carrier’s website.

  6. Delivery Issues:

    • Lost or Stolen Packages: If your package is lost or stolen, please contact us at support@antonioli.org. We will work with the carrier to investigate the issue and find a resolution.

    • Damaged Packages: If your package arrives damaged, please contact us immediately at support@antonioli.org with photos of the damage. We will work with the carrier to file a claim and arrange for a replacement or refund.

    • Incorrect Address: It is your responsibility to provide a correct and complete shipping address. We are not responsible for packages delivered to an incorrect address provided by you.

  7. Customs and Import Duties:

    For international orders, you may be subject to customs duties and import taxes. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

  8. Contact Us:

    If you have any questions or concerns about our shipping policy, please contact us at: support@antonioli.org